Our Insurance Policy & FAQ
Why don't you accept insurance?
Insurance is not filed at our location because the business model necessary for an insurance-based PT practice does not support the treatment model we follow. What does that mean for you? In standard physical therapy practices, insurance reimbursement requires a therapist to see 2+ patients at a time and utilized aides or technicians to apply passive modalities and administer exercise programs.
Unfortunately Physical therapy offices have been relegated to this business models due to falling insurance reimbursements. The only way to be profitable is to see more patients in the same number of hours. Therapists are not able to give their full attention for a prolonged period of time to each of their patients.
Our goal is to get you back to full function faster with true one-on-one care that will result in less visits with us. We often find that a lot of our patients with high deductibles or high Co-Pays often spend the same amount or less with us due to less visits being utilized. Even with less total visits to my clinic you will for sure spend more total time with a therapist!!!
I only pay $40 per visit for in-network providers. Why would I pay so much more per visit to see you?
A typical physical therapy office requires you visit 2-3 times per week. A co-pay of $40 is $120 a week. For slightly more, you only need to see us once a week. This saves you a great deal of time driving to and from visits as well as taking time off from work or family.
More importantly, in a mill PT you are going to only spend a small portion of your visit with the direct care of your PT. You will get a short stint with the PT for some manual therapy or exercise. Often you will find that you are handed off to a tech or will complete exercises independently while they write notes or see other patients. So your time is not optimized and the treatment isn't 100% customized to your needs.
Why only once a week in our office?
It is our belief that you should not pay to have someone watch you do your rehab treatment exercises. These can be done at home on your own schedule at your own pace. Each week you will receive treatment as well as an evaluation of your current exercises. Changes will be made as needed to adapt as you improved and get back to full function.
What is the patients benefit of a cash based practice?
There is a large benefit to receiving cash based physical therapy and the biggest benefit for the patient is the fact that we MUST succeed in order for you to find value in our service.
With that being said, we WILL NOT waste your time or your money! You will know after the initial evaluation or within 2-3 visits if you find value in the care you will receive from our therapists. The majority of our new patients leave their first visit feeling relief they've never been able to receive by other therapies.
Additionally, our practice relies heavily on word of mouth marketing. If you are not happy with our service, it reflects poorly on us when we are unable to provide you with the care and results you need. If we can't get you better we won't be in business long!!!
I've never submitted my own visits, how is that done?
Each insurance company is different. Some companies will allow you to simply submit the receipt you receive from us with your member information written on the receipt. Some require you fill out a form specific to them to include with your receipt. If your form requires a doctor signature, please let us know. We are happy to provide that at any time. Forms/Receipts are then mailed to the address on the back of your insurance card, faxed or uploaded in your insurance portal.
Should you have more questions please do not hesitate to Contact Us.
To learn about our Physical Therapy services click here.
To learn about our Performance Training services click here.